{"id":14265,"date":"2021-01-14T16:19:11","date_gmt":"2021-01-14T16:19:11","guid":{"rendered":"http:\/\/www.newmexicoriveradventures.com\/?page_id=14265"},"modified":"2025-11-20T17:07:27","modified_gmt":"2025-11-20T17:07:27","slug":"nmra-reservation-cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.newmexicoriveradventures.com\/nmra-reservation-cancellation-policy\/","title":{"rendered":"NMRA Reservation Cancellation Policy"},"content":{"rendered":"

[vc_row el_class=”box3Layout”][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1 vc_col-xs-12″][vc_row_inner el_class=”town-text box3Layout” css=”.vc_custom_1611691353258{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][vc_column_inner el_class=”box3Content” css=”.vc_custom_1611691272824{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1751640126679{margin-bottom: 0px !important;padding-top: 0px !important;}” el_class=”box3Head followUs”]<\/p>\n

NMRA Reservation Cancellation Policy<\/h2>\n

 <\/p>\n

First and foremost, we make every effort possible to accommodate the needs of our guests. New Mexico River Adventures service operates under special permits from the Bureau of Land Management, Taos Field Office, and USFS Santa Fe National Forest and are limited in space through permit stipulations put forth by these regulating agencies. When a reservation is confirmed, it becomes an assured\/guaranteed reservation. At this point, New Mexico River Adventures is committing to hold that space for you and remove that space from the market. If you decide to cancel, it can be difficult for us to rebook the space, not to mention the fact that we might have been forced to turn away other clients for the same space, especially in the case of cancellations that occur close to the reserved trip date. With this is mind, we must firmly adhere to the policies listed below:<\/p>\n

New Mexico River Adventures reserves the right to cancel or deny any person to participate in any trip or guided activity based on safety issues related to medical conditions, physical limitations, water levels, river conditions and, wildfire. NMRA trips go out rain or shine. River activities still go in the case of thunderstorms. We do not make exceptions to the cancellation policy for any reason. We cannot make exceptions for personal illness and injury. No refunds will be given for: late arrivals, no shows, or early departures. We urge our guests to purchase trip cancellation insurance. If you find it necessary to cancel your trip, please notify us as soon as possible.<\/p>\n

Please do not ask us to make exceptions to our Cancellation Policy.\u00a0 Once we are within the timeframe noted on the Cancellation Policies detailed below, you are responsible for the entire trip cost, not just the deposit you have already paid. For example, if you only paid the 10% deposit for your Racecourse trip and you cancel within 72 hours of your trip date, we will charge your card for the full amount due.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/3″][vc_column_text css=”.vc_custom_1752156611208{padding-top: 0px !important;}” el_class=”box3Head followUs”]<\/p>\n

Rio Grande Multi-Day Trips, Group Rafting Trips of 24 or more Participants and all Instructional Courses<\/h4>\n

Cancellations made more than 14-days prior to departure will receive a full refund. Reservations canceled within 14-days of departure will not receive a refund or trip credit for the entire trip cost.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]<\/p>\n

Rio Chama Multi-Day Trips<\/h4>\n

Cancellations made more than 45-days prior to departure will receive a full refund. Reservations canceled within 45-days will not receive a refund or trip credit for the entire trip cost.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text css=””]<\/p>\n

All Day Trips (Not Including Group Trips of 24 or more Participants) and Rentals<\/h4>\n

Cancellations made outside of 72-Hours of your reservation will receive a full refund.\u00a0 Reservations canceled within 72-hours will not receive a refund or trip credit for the entire trip cost.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row el_class=”box3Layout”][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1 vc_col-xs-12″][vc_row_inner el_class=”town-text box3Layout” css=”.vc_custom_1611691353258{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][vc_column_inner el_class=”box3Content” css=”.vc_custom_1611691272824{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1751640126679{margin-bottom: 0px !important;padding-top: 0px !important;}” el_class=”box3Head followUs”] NMRA Reservation Cancellation Policy   First and foremost, we make every effort possible to accommodate the needs of our guests. New Mexico River Adventures service operates under special […]<\/p>\n","protected":false},"author":2,"featured_media":14224,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-14265","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nNMRA Reservation Cancellation Policy - New Mexico River Adventures<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.newmexicoriveradventures.com\/nmra-reservation-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NMRA Reservation Cancellation Policy - New Mexico River Adventures\" \/>\n<meta property=\"og:description\" content=\"[vc_row el_class=”box3Layout”][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1 vc_col-xs-12″][vc_row_inner el_class=”town-text box3Layout” css=”.vc_custom_1611691353258{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][vc_column_inner el_class=”box3Content” css=”.vc_custom_1611691272824{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1751640126679{margin-bottom: 0px !important;padding-top: 0px !important;}” el_class=”box3Head followUs”] NMRA Reservation Cancellation Policy   First and foremost, we make every effort possible to accommodate the needs of our guests. 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